{"id":1794,"date":"2023-04-14T16:10:49","date_gmt":"2023-04-14T16:10:49","guid":{"rendered":"https:\/\/soulmassage.pt\/?page_id=1794"},"modified":"2023-05-04T15:21:33","modified_gmt":"2023-05-04T15:21:33","slug":"consumer-dispute-resolution","status":"publish","type":"page","link":"https:\/\/soulmassage.pt\/en\/consumer-dispute-resolution\/","title":{"rendered":"Dispute Resolution"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"1794\" class=\"elementor elementor-1794\">\n\t\t\t\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-fc51703 section-layout-07 elementor-section-stretched elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"fc51703\" data-element_type=\"section\" data-settings=\"{&quot;stretch_section&quot;:&quot;section-stretched&quot;,&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-3a579bcb\" data-id=\"3a579bcb\" data-element_type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-6d6c197d elementor-widget elementor-widget-text-editor\" data-id=\"6d6c197d\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.13.3 - 22-05-2023 *\/\n.elementor-widget-text-editor.elementor-drop-cap-view-stacked .elementor-drop-cap{background-color:#69727d;color:#fff}.elementor-widget-text-editor.elementor-drop-cap-view-framed .elementor-drop-cap{color:#69727d;border:3px solid;background-color:transparent}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap{margin-top:8px}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap-letter{width:1em;height:1em}.elementor-widget-text-editor .elementor-drop-cap{float:left;text-align:center;line-height:1;font-size:50px}.elementor-widget-text-editor .elementor-drop-cap-letter{display:inline-block}<\/style>\t\t\t\t<p><strong>The Consumer may, at his\/her express option, submit the resolution of disputes to an arbitration center for consumer disputes.<\/strong><\/p><p>In compliance with article 18 of Law no. 144\/2015, of September 8, it is hereby informed that the Alternative Dispute Resolution bodies are those on the following list:<\/p><p>Lisbon Consumer Conflict Arbitration Center (CACCL)<br \/>Rua dos Douradores, n.\u00ba 116, 2nd floor<br \/>1100-207 Lisbon<br \/>+351 218 807 030<br \/>www.centroarbitragemlisboa.pt<\/p><p>National Center for Information and Arbitration of Consumer Disputes (CNIACC)<br \/>Faculty of Law \u2013 New University of Lisbon<br \/>Campolide Campus<br \/>1099-032 Lisbon<br \/>+351 213 847 484<br \/>www.arbitragemdeconsumo.org<\/p><p>Porto Consumer Information and Arbitration Center (CICAP)<br \/>Rua Dami\u00e3o de G\u00f3is, n.\u00ba 31, Loja 6<br \/>4050-225 Porto<br \/>+351 225 508 349<br \/>www.cicap.pt<\/p><p>Algarve Consumer Conflict Information, Mediation and Arbitration Center (CIMAAL)<br \/>Business Nest Building<br \/>Penha road<br \/>8005-131 Faro<br \/>+351 289 823 135<br \/>www.consumidoronline.pt<\/p><p>Coimbra District Consumer Conflict Arbitration Center (CACCDC)<br \/>Av. Fern\u00e3o Magalh\u00e3es, n.\u00ba 240, 1st floor<br \/>3000-172 Coimbra<br \/>+351 239 821 690<br \/>www.centrodearbitragemdecoimbra.com<\/p><p>Madeira Consumer Dispute Arbitration Center (CACCRAM)<br \/>Rua Direita, n.\u00ba 27, 1st floor<br \/>9050-405 Funchal<br \/>+351 291 215 070<br \/>www.srrh.gov-madeira.pt\/In%C3%ADcio\/tabid\/292\/Default.aspx<\/p><p>Vale do Ave Consumer Conflict Arbitration Center\/Arbitration Court (CACCVA)<br \/>Rua Capit\u00e3o Alfredo Guimar\u00e3es, n.\u00ba 1<br \/>4800-019 Guimar\u00e3es<br \/>+351 253 422 410<br \/>www.triave.pt<\/p><p>Consumer Information, Mediation and Arbitration Center (Consumer Arbitration Court) (CIAB)<br \/>Rua D. Afonso Henriques, n.\u00ba 1 (Ed. Parish Council of the S\u00e9)<br \/>4700-030 Braga<br \/>+351 253 617 604<\/p><p>Av. Rocha Paris, n.\u00ba 103 (Vila Rosa Building)<br \/>4900-394 Viana do Castelo<br \/>+351 258 809 335<br \/>www.ciab.pt<\/p><p>Arbitration Center of the Autonomous University of Lisbon (CAUAL)<br \/>Rua de Santa Marta n\u00ba. 56 \u2013 1st<br \/>1169-023 Lisbon<br \/>+351 213 177 603<br \/>http:\/\/arbitragem.autonoma.pt\/home.asp<\/p><p>With regard to disputes arising from the supply of goods or provision of services through the MEGA-MANIA website, or any other electronic means, the consumer may also resort to the European Online Dispute Resolution Platform, available at https:\/ \/webgate.ec.europa.eu\/eproposalWeb\/<\/p><p>Data taken from the list of Alternative Consumer Dispute Resolution entities on the website of the Directorate-General for Consumers in February 2017. You can consult the updated list at www.consumidor.pt.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>The Consumer may, at his\/her express option, submit the resolution of disputes to an arbitration center for consumer disputes. In [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-1794","page","type-page","status-publish","hentry","left-slider"],"_links":{"self":[{"href":"https:\/\/soulmassage.pt\/en\/wp-json\/wp\/v2\/pages\/1794","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/soulmassage.pt\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/soulmassage.pt\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/soulmassage.pt\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/soulmassage.pt\/en\/wp-json\/wp\/v2\/comments?post=1794"}],"version-history":[{"count":14,"href":"https:\/\/soulmassage.pt\/en\/wp-json\/wp\/v2\/pages\/1794\/revisions"}],"predecessor-version":[{"id":3783,"href":"https:\/\/soulmassage.pt\/en\/wp-json\/wp\/v2\/pages\/1794\/revisions\/3783"}],"wp:attachment":[{"href":"https:\/\/soulmassage.pt\/en\/wp-json\/wp\/v2\/media?parent=1794"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}